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            I received an error message stating that the code couldn’t be converted even though I entered the correct code. What should I do?

            Modified on Fri, 25 Jul at 3:52 PM

            • Ensure that the code entered is a valid 10-digit Pluxee Gift code or card.  
            • Your Pluxee app should be updated to the latest version. Visit the Play Store or App Store and tap 'Update'.  

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