What to do if I did not receive my load?

Modified on Thu, 18 Jul at 4:53 PM

OPTION 1

1. Try converting the load using another mobile number

If it still does not work, please go to Option 2:

OPTION 2

1. Send email to support@care.pluxee.ph

Subject: Did Not Receive Load

Provide the code converted

Mobile Number

Error Message if any

2. Pluxee Philippines will provide feedback in 5-10 working days