E-voucher codes will still be available even in a cancelled transaction. All purchased e-voucher codes are accessible thru the Pluxee Philippines app ‘notifications’ tab.
However, due to varying procedures of using the code, the terms and conditions on e-vouchers of the following merchants differ.
1. Lazada e-voucher: All converted unique Lazada (via Lazada Gift Card) e-voucher codes are used to top-up user’s valid and active Lazada wallet account, cancellation of transaction will not affect the purchased code as it is already converted.
2. Zalora e-voucher via wallet: Converted e-voucher codes are used as top-up in the Zalora wallet. Cancellation of the transaction will not affect the purchased code as it is already converted.
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