If I applied for the e-voucher and cancelled my transaction, will the voucher code be automatically available again?

Modified on Mon, 29 Jul at 3:30 PM

E-voucher codes will still be available even in a cancelled transaction. All purchased e-voucher codes are accessible thru the Pluxee Philippines app ‘notifications’ tab. 

 

However, due to varying procedures of using the code, the terms and conditions on e-vouchers of the following merchants differ. 

 

1. Lazada e-voucher: All converted unique Lazada (via Lazada Gift Card) e-voucher codes are used to top-up user’s valid and active Lazada wallet account, cancellation of transaction will not affect the purchased code as it is already converted.

 

2. Zalora e-voucher via wallet: Converted e-voucher codes are used as top-up in the Zalora wallet. Cancellation of the transaction will not affect the purchased code as it is already converted.

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