How do I use my Shopee ​(via ShopeePay) e-voucher?

1.    Log into your Pluxee Philippines app, click the ‘STORE’ tab, choose ‘ShopeePay’ on the list of Merchants, and select the denomination amount to redeem

2.    Take note of the expiry date, review the payment details, and tap ‘Pay’. Make sure you have enough Pluxee Gift credits to convert
3.    Check the Terms & Conditions regarding the use of ShopeePay e-voucher codes at merchantlocator.pluxee.ph/terms and make one final swipe to proceed with the conversion transaction
4.    A unique ShopeePay e-voucher alphanumeric code with a corresponding denomination value and validity date period will be sent to you in your Pluxee Philippines app. Details will also be saved on your app’s ‘Inbox’ tab and sent to your registered email address.
5.    Log in and shop in Shopee Philippines’ mobile app and enter your ShopeePay e-voucher code under the “Shopee Voucher” section upon checkout to redeem.
6.    Kindly note that ShopeePay e-voucher may only be used once combined with ShopeePay as mode of payment upon app checkout only.
7.    ShopeePay e-voucher codes cannot be used to top-up a ShopeePay e-wallet and as payment for Merchants who accept ShopeePay for in-store purchases.
8.    ShopeePay e-voucher code is valid for sitewide use except on “Digital Goods and Vouchers” item category. Delivery fee is not covered by the e-voucher code.
9.    Only one (1) ShopeePay e-voucher code may be used per transaction. If the total value of the voucher is not used up, there will be no change or credits applicable. If the total product purchase goes beyond the voucher amount, the user will pay the difference through ShopeePay payment mode.
10.    ShopeePay e-voucher is applicable on orders to be delivered via Shopee’s Integrated Couriers: through Ninjavan Integrated, 2GO Integrated, Ninjavan (Own Packaging), J&T Express, XDE Logistics, GoGo Xpress, Standard Delivery, Standard Express (Local), Standard Express – Korea, and Standard Express.
11.    ShopeePay e-voucher cannot be used in conjunction with other ongoing discounts and promotions.
12.    ShopeePay e-voucher code is non-refundable, non-exchangeable, and cannot be converted to cash.
13.    ShopeePay e-voucher code may not be applicable for select Shopee Seller/s. Shopee Sellers may have their own set of terms and conditions that may override any of the abovementioned conditions. ShopeePay reserves the right to decide on all matters and disputes pertaining to the use of ShopeePay e-voucher codes.
14.    ShopeePay e-voucher codes may be subject to applicable policies of Shopee as found in the Shopee official website (https://shopee.ph/docs/3515). For any questions or clarifications, you may contact the Shopee Help Center via InApp Chat (7:00am to 1:00am) or call (02) 8880 5200 (Weekdays 7:00 AM to 7:00 PM, Weekends 9:00 AM to 6:00 PM)