What do I do if my Pluxee Gift is not accepted by a partner merchant?

In case of non-acceptance due to the cashier not knowing how to process/accept, you can go to the store branch Customer Service or look for the Officer in Charge for the day to report. 

Should they still refuse to accept, kindly send the following information to customercare.pluxee.ph. 

Full Name: 

Contact Number: 

Email Address: 

Merchant Name: 

Branch: 

Person you transacted with: 

Designation: 

Reason for non-acceptance: 

You may also check our Merchant Locator at https://merchantlocator.pluxee.ph/ to see merchants accepting Pluxee Gift papers.